inCloud App Showcase

To find the right inCloud partner, click the filters on the left to see which applications or services relate to your needs.

ACD Direct Text-to-Call

Prevent long hold times by using Text-to-Call.

Aggregator Workstation

Run Ratchet-X automation on a remote workstation.

AutoAttendant

Dial-by-name, Dial-by-extension, DNIS or company directory.

Benchmark™

Benchmark makes benchmarking your contact center easy and automatic.

Eureka for Collections

Analytics designed for the needs of collections agencies.

Firefly Co-Browsing

Firefly is a co-browsing solution reimagined for business support.

Gryphon Core Phone

Gryphon DNC is a simple, drag & drop action on outbound inContact dial

Jacada Mobile Agent

Provides customer service to users of websites and mobile devices.

nVISION On Demand

Cloud-based BI solution that allows you to make better decisions.

Purge Call Recordings

Remove your inContact Call recordings based on date.

Ratchet-X

Ratchet-X lets you easily add new features to existing applications.

RiverStar Studio

Create an efficient contact center and positive customer experience.

SpiceCSM

Our software uses guided process workflows to present dynamic info

V-Person™

Conversational system that personalizes customer experiences.

VContactCenter™

Automate and strengthen your service interactions with VContactCenter™