inCloud App Showcase

To find the right inCloud partner, click the filters on the left to see which applications or services relate to your needs.

ACD Direct Text-to-Call

Prevent long hold times by using Text-to-Call.

Aggregator Workstation

Run Ratchet-X automation on a remote workstation.

AutoAttendant

Dial-by-name, Dial-by-extension, DNIS or company directory.

Benchmark™

Benchmark makes benchmarking your contact center easy and automatic.

Clearfit

Hiring solution that predicts candidate success on personality and fit

ClearOne Spontania 4CC Webcall

Adds video and collaboration services to contact center infrastructure

Eureka for Collections

Analytics designed for the needs of collections agencies.

Firefly Co-Browsing

Firefly is a co-browsing solution reimagined for business support.

Gryphon Core Phone

Gryphon DNC is a simple, drag & drop action on outbound inContact dial

Hire IQ

HireIQ revolutionizes hiring of customer service professionals .

inContact CTI for Zendesk

Integrate the inContact Agent Console with Zendesk’s CRM Tools

Jacada Visual IVR

Create a visual interaction for your voice IVR, website, mobile device

MCARE

Self-Service Mobile Application

nVISION On Demand

Cloud-based BI solution that allows you to make better decisions.

Purge Call Recordings

Remove your inContact Call recordings based on date.

Ratchet-X

Ratchet-X lets you easily add new features to existing applications.

Relevate

Verify, validate, and append data elements and/or scoring in real-time

RiverStar Studio

Create an efficient contact center and positive customer experience.

SATMAP

SATMAP pairs callers and agents based on personality.

SpiceCSM

Our software uses guided process workflows to present dynamic info

SupportPoint Cloud

SupportPoint Cloud guides front and back office personnel

TCARE

Self-Service text messaging system

V-Person™

Conversational system that personalizes customer experiences.

VContactCenter™

Automate and strengthen your service interactions with VContactCenter™