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  • Effortless
    Customer
    Experiences
    Made Easy

    Introducing Omnichannel Session Handling – The freedom to combine any channel, any time.

  • 2017 inContact
    Consumer
    Research Report

    Learn where companies are falling short, how technology is affecting service, and consumer preferences and expectations.

  • darkblurbg
    2016
    North American
    Market Leadership
    Award


    Learn why Frost & Sullivan recognized us as the Cloud ACD and WFO Leader for North America!

  • darkblurbg
    2016 Gartner
    Cloud Contact Center
    Magic Quadrant
    Report

    Learn why Gartner positioned us in the "Leader" quadrant for the second year in a row!

  • darkblurbg
    The World's
    #One
    Cloud Customer
    Experience
    Platform

    Act smarter and respond faster with NICE inContact CXone, the world's #one cloud customer experience platform.

We make it easy for contact centers to
transform one-on-one experiences.

Unify omnichannel routing and workforce optimization with the agility of the cloud.

Achieve your customer experience goals with cost-effective scalability and reliability.

Turn your customer experience into a competitive advantage with an advanced all-in-one customer interaction solution.

See How We Do It

Power your customer experience goals
with NICE inContact CXone.

Customer Experience Goals
Explore More
World Map
99.99% guaranteed
uptime
more than200
thousand
agents
100+
countries
more than120
Fortune 500 / Global 2000
customers
12 years
in the cloud
industry’s only
guaranteed voice
SLA

The global leader in cloud contact center software.
But don’t take our word for it. Take theirs.

Gartner

inContact Named Leader in Contact Center as a Service Magic Quadrant
by Gartner

Get the Report
IDC

inContact identified as a Leader of the Cloud Contact Center Market
by IDC

Get the Report
Frost Sullivan

inContact Named 2016 Market Leader
by Frost & Sullivan

Get the Report

Ready to transform the way you achieve
your customer experience goals?

Let's Talk