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See how our customers achieved their goals

Effortless Service

New Balance

With inContact, New Balance found contact center technology that made customer interactions effortless.

Seamless Interactions

Mitchell & Activstyle

Cloud technology provides easy scalability and enables seamless customer service interactions.

Optimized Self-Service

United Way & All Covered

inContact helps overcome pressing business challenges by increasing self-service efficiency.

Flexible & Affordable

Volunteers of America

Fast, flexible and affordable way to achieve customer success KPIs.

contact center deployments
cloud contact center agents
Fortune 500 / Global 2000 clients
countries and counting

Why inContact?

With inContact, you get the global leader in cloud contact center software to handle all of your customer interactions.

  • Superior Reliability and Security

    99.99% guaranteed uptime. Plus, Active/Active system architecture.

  • Everything in One Solution

    Stop making compromises – get an all-in-one Cloud solution.

  • Easy to Implement, Customize and Manage

    Connect multiple systems and easily customize to achieve mission critical KPIs.

  • Support Agents Anywhere

    Expand your workforce to any location and scale quickly on demand.

  • Committed to Your Success

    Get personalized, expert-based customer service to help you accomplish your contact center goals.

Contact Sales

Choosing the right contact center solution

Call Center Software is a suite of tools that enable contact center managers and agents to effectively serve their customers. Most modern software platforms include automatic call distribution, interactive voice response, workforce management and optimization, a dialer for outbound communications, integration with Customer Relationship Management (CRM) systems, multichannel queues to handle different kinds of customer communications, and reporting. To learn more about inContact Call Center Solutions, watch our video below.