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Contact Center Solutions


inContact is the leading cloud customer interaction platform—100% focused on helping contact centers achieve their customer experience goals. With the industry’s most unified, multichannel cloud platform, inContact is affordable and easy to manage, with fast and flexible implementation.


Customer Experience


Improving customer experience is what drives our product engineers to create a reliable and secure platform that enables you to manage all of your customer interactions in one place. Companies in all industries including healthcare, finance, government and education, business process outsourcers, telecoms, and more rely on inContact to provide the foundation for their customer support.

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Why inContact?


Every contact center is different and that's why inContact is built to handle all types of business goals. Whether your contact center is focused on fundraising, collections, handling requests about local natural disasters, or providing internal help desk support for your employees, our contact center solutions are built to cater to your needs.

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What Are Contact Center Solutions?


Contact center solutions are a collection of functions, features, and services that help businesses accomplish their customer experience goals. Through our software and services, inContact contact center solutions can help drive results for your company.

Learn how we helped New Balance accomplish their goals.

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