Personal Connection™ Outbound Solution

Personal Connection™ Outbound Solution
  • Customers never silently wait for an agent to answer
  • Higher agent productivity with predictive dialing
  • Maintain compliance with government regulations
  • Customize calling campaigns
  • Intelligent Call Suppression
  • Proactive XS synchronizes external systems

With Personal Connection™, your customers will never hear a delay again. This outbound solution eliminates awkward delays when greeting a caller while increasing productivity as agents make multiple predictive calls. Agents are connected at the first hello, which paves the way to better outcomes, higher conversion rates, and increased revenues.