- Customers never silently wait for an agent to answer
- Higher agent productivity with predictive dialing
- Maintain compliance with government regulations
- Customize calling campaigns
- Intelligent Call Suppression
- Proactive XS synchronizes external systems
With Personal Connection™, your customers will never hear a delay again. This outbound solution eliminates awkward delays when greeting a caller while increasing productivity as agents make multiple predictive calls. Agents are connected at the first hello, which paves the way to better outcomes, higher conversion rates, and increased revenues.