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Downtime at your contact center isn’t an option. That’s why we offer a published uptime guarantee of 99.99%. If disaster strikes, quickly switch your call center operations to agents located anywhere in the world or even deploy a temporary call center. Our cloud delivery model means operations can be quickly scaled up or down based on demand.Request Quote
Our technology keeps your contact center operational in the event of unexpected disasters.
inContact supports 12,000 calls at 2-1-1 San Diego.
Listen to how inContact’s Trust Office delivers reliability, security and performance for you and your customers.