ACD Direct offers contact center solutions specific to your business needs.
BenchmarkPortal is the global leader in Call Center Benchmarking, Call Center Certification, Call Center Training and Call Center Consulting.
Cloud-based conversational analytics solutions for improving agent performance.
Cloud-based performance management dashboards that deliver real-time data and business intelligence for all levels of call center operations.
Creative Virtual is the leader in multi-channel, self-service customer experience management solutions for enterprises.
Customer Dynamics is a Microsoft services partner focusing 100% on helping companies successfully implement Microsoft Dynamics CRM.
Firefly is a co-browsing solution reimagined for business support.
Frontline Call Center specializes in providing flexible, high quality customer support outsourcing solutions.
Hyfiniti provides cloud-based customer service solutions, including Social Engagement, Mobile Care and Intelligent Callback.
Infinite Green Consulting is focused on contact centre optimization, scorecarding, technology & integration strategies.
injixo is a full-featured Cloud-based WFM Software for Contact Centers of all sizes and complexity.
Intradiem provides automated intraday management solutions that make agents more productive.
RatchetSoft is dedicated to creating desktop integration software that dramatically increases user productivity and reduces data entry errors.
Contact Center Applications that improve your customer interactions and impact key metrics that make your operations more efficient and effective.
Secure Web based Client Relationship Manager for Business.
We build, implement and support software solutions that solve the problem of reporting and analyzing data from any system or application.
The Call Center School, a division of injixo, inc is dedicated to the professional development of individuals in the call center industry.
Comprehensive solutions for Field Services and Customer Experience Management.