inCloud Partners

ACD Direct

ACD Direct offers contact center solutions specific to your business needs. Whether your contacts are inbound, outbound or both, we…

Agent Cubed

AgentCubed was founded in 2010 with the goal of creating an unrivaled lead management and CRM solution designed specifically for the…

BenchmarkPortal

BenchmarkPortal is the global leader in Call Center Benchmarking, Call Center Certification, Call Center Training and Call Center Consulting.…

CallMiner

Cloud-based conversational analytics solutions for improving agent performance. CallMiner is the leading cloud-based conversational…

ClearFit Inc

ClearFit is a cloud based hiring solution that predicts candidate success into a role based on a personality and motivational fit.…

ClearOne

ClearOne is a global company that designs, develops and sells conferencing, collaboration, streaming and digital signage solutions…

CreativeVirtual

Creative Virtual is the leader in multi-channel, self-service customer experience management solutions for enterprises. We build the…

Customer Dynamics

Contact Center solutions from Customer Dynamics integrate directly with Microsoft Dynamics CRM to feed all the necessary information…

Estuate

Estuate is a global technology services company, headquartered in Sunnyvale, California, with offices in Canada, India and the UK.…

Firefly

Firefly is a co-browsing solution reimagined for business support. With just the click of a button, a customer can share his or her…

Frontline Call Center

Frontline Call Center specializes in providing flexible, high quality customer support outsourcing solutions.   Our emphasis…

GM Voices

A Global Leader in professionally-recorded voice, language localization, persona development and voice branding solutions. Our core…

Gryphon Networks

The world’s leading firms trust Gryphon to eliminate DNC compliance risk with the world’s only indemnified, real-time Do-Not-Call…

HireIQ Solutions, Inc.

HireIQ revolutionizes hiring of customer service professionals by automating the applicant screening process, automatically assessing…

Holdyr Inc.

Holdyr is a company dedicated to creating innovative software solutions for the call center. We are helping companies create the best…

Inova Solutions

Inova Solutions is a global provider of real-time performance management solutions that help contact centers improve their operations…

Intradiem

Intradiem provides automated intraday management solutions that make agents more productive. In every center, there are activities…

Jacada Inc

Jacada enables organizations to deliver advanced agent and customer interactions by implementing cutting-edge web, mobile, and self-service…

KidoZen, Inc

KidoZen provides an Enterprise Mobile App Platform that accelerates enterprise-ready mobile experiences, helping the world’s…

Mobile Messaging Solutions, inc.

Mobile Messaging Solutions (mms) provides mobile applications and text-messaging services to contact centers. From interactive text-messaging…

Panviva

SupportPoint Cloud Business Process Guidance software provides knowledge workers with instant access to the exact information needed…

RatchetSoft

RatchetSoft is dedicated to creating desktop integration software that dramatically increases user productivity and reduces data entry…

Relevate

Relevate works with you to keep your contact data clean and to add information that allows you to deliver targeted offers. The result…

RiverStar

Contact Center Applications that improve your customer interactions and impact key metrics that make your operations more efficient…

Rubi Professional

Secure Web based Client Relationship Manager for Business. Integrated Toll Free number, Google Calendar, Payment Gateways, Invoicing…

SATMAP Inc.

SATMAP enhances contact center performance by optimally pairing agent and caller personalities. SATMAP arrived in the industry with…

Servion Global Solutions

Servion PED specializes in providing end-to-end product development engineering that improves efficiency and execution in the contact…

SpiceCSM

Do you want to take your contact center to the next level but struggle with multiple applications and disparate data? Try SpiceCSM.…

Symmetrics Business Intelligence

We build, implement and support software solutions that solve the problem of reporting and analyzing data from any system or application.…

Vertical Solutions

Comprehensive solutions for Field Services and Customer Experience Management. Vertical Solutions delivers the comprehensive, next-generation,…

Zendesk

Zendesk brings companies and their customers closer together. We know that communication is the key to happy relationships, so we build…