Careers

Why Work at inContact?

We could give you the easy answer: because we're a lot of fun, but there's more to it than that. We're big enough to give you lots of career opportunities, but small enough you can bend an executive's ear to pitch an idea. You'll know exactly what value you're adding, and how your actions make a difference to the company. We're in a fast growth, global market, so we want people who can pivot on a dime, execute on great ideas, and be valued members of our team.

Who's a Good Fit for inContact?

We look for sharp folks who are drivers and innovators, not followers. Our company is nimble and dynamic so you need to be flexible, adaptable, and a pro at embracing change. Customer service should be part of your DNA, because it's highly valued around here. And lastly, a fun and engaging attitude is a big plus, because we play as hard as we work.

Our Corporate Philosophy on Fun

Although we take our work seriously, we believe it's equally important to have fun. We regularly plan employee activities like seasonal parties, going to a local amusement park with our families, and off-beat events like chili cook-offs. We also believe it's important to give back to our community so we do quarterly service projects to benefit local non-profits. (Ask about our annual Pinewood Derby - it's a much loved, and fiercely competitive, tradition among our employees.)

Great Rated! conducted an anonymous survey of randomly selected employees at inContact to assess the quality of workplace the company provides.

Here is what our employees are saying…..

"I have never worked at a company like this where if you need help a number of hands go up. The management team is strong, fair and all moving in sync."

"I feel that the managers genuinely care about the employees and want them to have a good experience. There is a lot of recognition and they ask for input, especially when changes will affect our specific position."

"I think this free and open environment is what fosters such strong relationships in this company. I can honestly say that the majority of my very best friends work here."

Current Locations

  • Midvale, UT (Headquarters)
  • Columbus, OH
  • Bolivia
  • Philippines

Pillars of Success

Our culture is focused on these important attributes:

  • Collaboration
  • Challenge
  • Empowerment
  • Development
  • Innovation

Competitive Benefits

  • Health, vision and dental insurance
  • 401K with company match
  • Paid vacation and holidays
  • Stock purchase plan
  • Health Reimbursement Arrangement and Flexible Spending accounts
  • Life insurance
  • Short and long-term disability
  • Domestic partner benefits
  • Employee Assistance Program
  • Employee recognition programs
  • Employee referral bonuses