Careers

Why Work at inContact?

We could give you the easy answer: because we're a lot of fun, but there's more to it than that. We're big enough to give you lots of career opportunities, but small enough you can bend an executive's ear to pitch an idea. You'll know exactly what value you're adding, and how your actions make a difference to the company. We're in a fast growth, global market, so we want people who can pivot on a dime, execute on great ideas, and be valued members of our team.

Who's a Good Fit for inContact?

We look for sharp folks who are drivers and innovators, not followers. Our company is nimble and dynamic so you need to be flexible, adaptable, and a pro at embracing change. Customer service should be part of your DNA, because it's highly valued around here. And lastly, a fun and engaging attitude is a big plus, because we play as hard as we work.

Our Corporate Philosophy on Fun

Although we take our work seriously, we believe it's equally important to have fun. We regularly plan employee activities like seasonal parties, going to a local amusement park with our families, and off-beat events like chili cook-offs. We also believe it's important to give back to our community so we do quarterly service projects to benefit local non-profits. (Ask about our annual Pinewood Derby - it's a much loved, and fiercely competitive, tradition among our employees.)

What Our Employees Say

"One of the reasons I love working for inContact is that it allows me to interact with so many skilled and diverse people around the globe. I get great satisfaction from being part of a multi-cultural environment that emphasizes teamwork. inContact provides me with a lot of freedom to set my own goals and work towards them. Ideas are always welcome and innovation is encouraged. The working environment is very flexible, with much consideration for the employees’ professional and personal needs. inContact focuses on the employee’s overall growth, not just professional performance. " Traci Myers, Executive Assistant, Professional Services

"I’ve worked at inContact for a long time. It has been amazing to be a part of the rocket-like growth we’ve had, but it is equally satisfying to see how we’ve maintained our entrepreneurial culture. inContact gives its employees the training, empowerment and coaching that you need, while continuing to push you to take on more challenging assignments." Debbie Draper, Vice President of Professional Services

Pillars of Success

Our culture is focused on these important attributes:

  • Collaboration
  • Challenge
  • Empowerment
  • Development
  • Innovation

Competitive Benefits

  • Health, vision and dental insurance
  • 401K with company match
  • Paid vacation and holidays
  • Stock purchase plan
  • Health Reimbursement Arrangement and Flexible Spending accounts
  • Life insurance
  • Short and long-term disability
  • Domestic partner benefits
  • Employee Assistance Program
  • Employee recognition programs
  • Employee referral bonuses