Why Work at inContact?
We could give you the easy answer: because we're a lot of fun, but there's more to it than that. We're big enough to give you lots of career opportunities, but small enough you can bend an executive's ear to pitch an idea. You'll know exactly what value you're adding, and how your actions make a difference to the company. We're in a fast growth, global market, so we want people who can pivot on a dime, execute on great ideas, and be valued members of our team.
Who's a Good Fit for inContact?
We look for sharp folks who are drivers and innovators, not followers. Our company is nimble and dynamic so you need to be flexible, adaptable, and a pro at embracing change. Customer service should be part of your DNA, because it's highly valued around here. And lastly, a fun and engaging attitude is a big plus, because we play as hard as we work.
Our Corporate Philosophy on Fun
Although we take our work seriously, we believe it's equally important to have fun. We regularly plan employee activities like seasonal parties, going to a local amusement park with our families, and off-beat events like chili cook-offs. We also believe it's important to give back to our community so we do quarterly service projects to benefit local non-profits. (Ask about our annual Pinewood Derby - it's a much loved, and fiercely competitive, tradition among our employees.)
What Our Employees Say
"I feel truly lucky to work at inContact. Often in marketing, you are asked to move mountains and then given a teaspoon. At inContact, we move mountains every day, but we have bulldozers – in people, process, budget and resources. inContact is large enough that we have all the tools we need to do our jobs, yet it is small enough that our CEO knows almost everyone by name." Michelle Burrows, Vice President of Demand Marketing
"I’ve worked at inContact for a long time. It has been amazing to be a part of the rocket-like growth we’ve had, but it is equally satisfying to see how we’ve maintained our entrepreneurial culture. inContact gives its employees the training, empowerment and coaching that you need, while continuing to push you to take on more challenging assignments." Debbie Draper, Vice President of Professional Services
Pillars of Success
Our culture is focused on these important attributes:
- Health, vision and dental insurance
- 401K with company match
- Paid vacation and holidays
- Stock purchase plan
- Health Reimbursement Arrangement and Flexible Spending accounts
- Life insurance
- Short and long-term disability
- Domestic partner benefits
- Employee Assistance Program
- Employee recognition programs
- Employee referral bonuses