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inContact Reporting guides smarter, more informed decisions with real-time and historical insights on key business metrics and trends through fully integrated reporting and data access tools. Get immediate value out-of-the box and ready access to the full range of inContact Customer Interaction Cloud data elements. Building reports can be a time-consuming task that requires special expertise, but not with inContact Reporting. Pre-built reports give you instant access to information and immediate value, and it’s easy to create custom reports to satisfy your unique business requirements. Sharing information is simple and safe with the ability to securely send information and control access.
Reduce costs and improve customer interactions with inContact Cloud Contact Center Software.
Quickly match customers to agents who can best help them with our cloud ACD software.