Training

Become an inContact Whiz Kid with Our Training Programs 

It’s true our call center software is easy to use. Sometimes, though, you might want extra help getting up to speed, or perhaps your entire team needs training. We offer great education options, developed and taught by our contact center experts, which will quickly transform your staff into a bunch of inContact whiz kids.

Whether you’re a call center agent or an administrator, choose from these flexible training options:

  • Instructor-Led Classroom Training: It’s your choice: come to our education facility in Salt Lake City, Utah (it’s beautiful here), or our really smart trainers can come to you.
  • Instructor-Led Virtual Education: Too busy to leave the office? No problem. Take instructor-led classes via web conference without leaving your desk or stepping on a plane.
  • Self-paced eLearning:  Learn at your own pace with our internet based eLearning solutions.
To learn more about our training, contact us at 888-826-0080

 

What Our Customers Say

“Beyond having a really killer platform with great technology, inContact has great people that support and help you all along the way.”
-Chris Scholl, CarSafe