Press Room

SALT LAKE CITY (January 24, 2011) – 2-1-1 San Diego is an easy-to-remember, 3-digit dialing code for San Diego County residents searching for critical community, health and disaster services. Using the inContact cloud-based call routing solution for its contact center, the organization connects people to over 6,000 community programs, ranging from food and healthcare assistance to financial and employment resources to care for an ailing parent or child. 2-1-1 San Diego has successfully used the inContact (NASDAQ: SAAS) solution for the past two years, and due to the success of the platform, has renewed for another three years, after a year of vendor research and considerations.

SALT LAKE CITY — January 17, 2012 — A recent report from industry analyst firm DMG Consulting LLC shows that the pace of adoption of hosted contact center solutions continued to accelerate in 2011 and named inContact, Inc. the market share leader, based on agent seats, in this rapidly growing space. inContact (NASDAQ: SAAS) is the world’s leading provider of cloud contact center software.

SALT LAKE CITY--Jan. 11, 2012-- inContact, Inc. (NASDAQ: SAAS), the leading provider of on-demand contact center software and contact center agent optimization tools, today reported preliminary financial results for the fourth quarter ended December 31, 2011.