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Frank Maylett

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Executive Vice President, Sales and Global Alliances

Frank Maylett is an integral part of both the company and culture at inContact. In his role as EVP of Sales and Global Alliances, he has built a thriving sales team that continues to set records and drive standards for the SaaS industry.

Since joining the company, Frank has regularly set records for bookings, increased the average deal size by 5 times and increased average bookings by 15 times. As a pioneer in the industry, Frank was one of the first to set industry standards for compensation for a SaaS company, and now is an instrumental asset in consulting with inContact partners. Frank has also grown and expanded the sales organization on an international level, opening the company’s offices in the Philippines and London.

Frank is a natural leader and mentors and guides his team with his philosophy of “I to the Power of Three – Intensity, Intelligence and Integrity”. He inspires his team through his vision that capturing each of the three pillars will result in success both professionally and personally. This mantra empowers his team to focus on the company vision and drive results.

Frank was a key driver in repositioning inContact from a telecommunications company to a provider of cloud-based contact center software. He selected the ticker symbol “SAAS” to illustrate our overall company shift and vision.

Prior to inContact, Frank spent five years at Brocade. For two years, he was responsible for the Americas software sales organization, where he built their new software sales organization from the ground up. The preceding three years, he was responsible for the worldwide IBM sales teams, which consistently exceeded revenue targets greater than $120 million. Prior to Brocade, Frank served as the vice president of central area sales for Kabira Technologies and vice president of worldwide sales at ReleaseNow. Frank also served as the Business Unit Executive at IBM, where he was instrumental in growing the enterprise storage software product from $14 million to over $60 million in revenue within three years. Frank holds a Bachelor of Science in Business from the University of Phoenix and is fluent in Spanish.