Frost & Sullivan 2012 Company of the Year
Submitted by icadmin on
Frost & Sullivan presents the 2012 North American Company of the Year Award in Cloud Contact Center Solutions to inContact.
IT Manager
Universal Queue
Submitted by darren.ottley@i... on
Control and monitor an automated flow of multichannel communications and work items.
Our Stress-free Implementation Process
Submitted by kim.everhart@in... on
An airtight process for getting your contact center up and running with inContact quickly.
Expand Internationally
Submitted by ryan.hamlin@inc... on
International call centers succeed with an easy-to-use, cloud platform at KM2 Solutions.
01:24
Leverage Remote Agents
Submitted by ryan.hamlin@inc... on
inContact expands remote agent capabilities for Fused Solutions increasing reliability, flexibility and scalability.
01:31
Integrate Your Contact Center and CRM
Submitted by ryan.hamlin@inc... on
Hoveround moves to the cloud and integrates their CRM with inContact for click-to-call and dialing capabilities.
01:09
Scale and Implement New Technology Easily
Submitted by ryan.hamlin@inc... on
Moving from premise to cloud allows Healthways to scale and implement new systems in minutes.
01:21
Optimize Customer Interactions
Submitted by ryan.hamlin@inc... on
CarSafe utilizes mobile tools and social channels to optimize customer interactions.
01:14
Selecting the Right Contact Center Vendor
Submitted by ryan.hamlin@inc... on
Learn what questions you should ask when evaluating the cloud.
58:01
Why Contact Center Security Matters
Submitted by ryan.hamlin@inc... on
Learn how to ‘prove’ how a cloud solution will keep your most valuable asset, your customer data, secure.
Pages
