Webinar: Reduce Your Total Cost of Ownership of Your Contact Center IT

You've probably heard about the financial advantages of moving to the cloud. Now, thanks to a new study from Frost & Sullivan that proves the cloud can be as much as 50% more cost effective than premise systems, you now have the data you need to make the move.

In this webinar, Frost & Sullivan research director Ashwin Iyer will review the "Total Cost of Ownership" study and demonstrate the dramatic cost difference between a premise-based call center and that of one powered by the cloud. We'll not only delve into the cost-savings of the cloud, but show you how transitioning to the cloud will impact your total cost of ownership this year and in years to come. We'll also discuss how the savings will vary by size of contact center, from 50 to 500 seats.

Don't postpone your future profitability. Attend this webinar to learn more about the results of the "Total Cost of Ownership" study including:

• Learn the cost-savings to be realized in year one, year three and year five
• Understand the financial impact for call center organizations with 50, 100, 250 and 500 seats
• Learn why larger, more distributed call centers see the highest cost savings
• Discover how as you move more applications to the cloud, the greater the realized cost savings

Attendees will also receive a copy of the Frost & Sullivan study after the webinar.

WEDNESDAY, JUNE 15, 2011
11 AM PT/ 2 PM ET