Cloud Webinar

Cloud Computing for Your Contact Center

Considering cloud computing for your contact center? Learn how Ventyx, a leading business solutions provider to global energy, utility and communication companies, increased agent productivity by migrating from an enterprise premise-based CRM to Salesforce CRM. Also hear from inContact and how they help their customers achieve greater productivity with CTI integration.

Attend this webinar to learn:

• When to consider cloud computing for your contact center
• Types of solutions available
• Typical benefits
• How to maximize productivity with computer telephony integration (CTI)
  

When: Tuesday, November 3, 2009
Time: 2:00 pm Eastern, 1:00 pm Central, 11:00 am Pacific
Cost: Free

Register

Click here to register. Space is limited! After registering you will receive a confirmation email containing information about joining the webinar. 

Guest Speakers

Jim Kozej
Manager, Supportforce and Release Delivery

Paul Jarman
CEO



Ron Goldman
Director, Service Cloud