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Power rapid innovation
CXone Open Cloud Foundation is an enterprise-grade platform that lets contact centers scale securely, deploy quickly, and serve customers globally. We deliver an industry-best 99.99% uptime with extensive integration options and extensions.
Industry-leading reliability and security
CXone Open Cloud Foundation offers unparalleled security and reliability.
Customize and integrate with ease
CXone offers continuously expanded, updated, well-documented and tested application programming interfaces.
Scale global, feel local
Deploy anywhere with flexible, multinational options.
Our patented technology provides
A scalable, reliable, and secure cloud platform
Ability to deploy locations and agents anywhere around the globe
Easy and seamless extension and customization
“Scalability is something I don't even think about at this point, because NICE inContact does it so well. We can go from 100 to 1,000 agents essentially overnight"