Event Calendar

Upcoming Events

June 2013

Problem Solved Tour - Nashville

Start: Wednesday, June 26, 2013 - 12:00pm

End: Wednesday, June 26, 2013 - 1:30pm

Nashville, TN

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July 2013

Truth Behind the 3 Clouds Lunch and Learn Event

Start: Tuesday, July 9, 2013 - 12:00pm

End: Tuesday, July 9, 2013 - 2:00pm

London, England

There is a lot of talk about the cloud, and just about everyone has some kind of ‘cloud offering’. Join us for this complimentary lunch event where we will discuss:

1)    Dispelling the myths of the cloud
2)    The benefits of SIP telephony over traditional POTS
3)    How contact centres can improve customer experience and increase agent effectiveness through CRM integrations

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Problem Solved Tour - Boston

Start: Wednesday, July 10, 2013 - 12:00pm

End: Wednesday, July 10, 2013 - 1:30pm

Foxborough, MA

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Customer Events

No upcoming Customer Events at this time. Please check back soon. Thank you.

Upcoming Webinars

June 2013

Laying the Foundation for Building the Multichannel Contact Center

Start: Thursday, June 27, 2013 - 12:00pm

End: Thursday, June 27, 2013 - 1:00pm

As the number of touchpoints into an organization continues to increase, so do customer expectations. Please join us on June 27th at 2pm EDT for an informative webinar on the changing landscape of Contact Center communications and the growing need to implement and foster a multi-channel strategy. Don Peppers, Founding Partner of Peppers & Rogers Group, along with Mariann McDonagh, CMO at inContact, will walk us through this quickly changing landscape and provide a foundation of knowledge to help make the multi-channel transition seamless. You won’t want to miss it!

Register Now!