Regional Events

5 October

Philadelphia Panel Discussion and Luncheon

Join us as experts discuss how contact center professionals are harnessing the power of customer expectations to transform and perfect omnichannel experiences.


10 October

San Antonio Panel Discussion and Luncheon

Join us as experts discuss how contact center professionals are harnessing the power of customer expectations to transform and perfect omnichannel experiences.


19 October

Columbus Panel Discussion and Luncheon

Join us as experts discuss how contact center professionals are harnessing the power of customer expectations to transform and perfect omnichannel experiences.


Upcoming Webinars

September
28

Using Analytics to Understand the Complete Customer Experience - Technology Showcase

Join this webcast to learn how Omnichannel Analytics can be used in your contact center to understand, track, and improve customer experiences. View a live product demo showcasing a new analytics solution that simplifies and consolidates the analysis for all voice-and text-based customer interactions. See how pre-defined categories get you up and running, and getting results, out of the box, how to identify positive and negative customer experiences and their underlying drivers.