inContact’s Agent for Salesforce enables intelligent contact routing so the call and caller info are delivered in one, unified screen on the agent’s desktop – Salesforce®. Related Resources Related Solutions inContact ACD Read more about inContact ACD Optimize interactions by matching callers to the right agent quickly and efficiently. inContact Agent for Salesforce Read more about inContact Agent for Salesforce How the inContact Agent for Salesforce enables intelligent contact routing and increases agents’ productivity. Multi-Channel ACD Software Quickly match customers to agents who can best help them. Personal Connection™ Outbound Solution With Personal Connection, your customers will never hear a delay again CRM Integrated Contact Center Solutions Personalize customer interactions with CRM data.