Paul Jarman Keynote Outlines an Exciting New Landscape

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One of the highlights of ICUC 2017 at NICE Interactions in May was the product keynote delivered by inContact CEO Paul Jarman, who talked about the many exciting developments unfolding in the integration of inContact and NICE product portfolios. This new combination of tools, solutions and market-leading products opens up new horizons for what’s possible […]

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ICUC 2017 Recap: inContact and NICE Join Forces in Vegas

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They say what happens in Vegas stays in Vegas, but at the 2017 Interactions ICUC, it was all about taking as much as possible home with you. Solution updates. Tips and tricks. New connections. Inspiration. And loads of great memories. This year marked our first combined event for inContact and NICE users, with a laser […]

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icuc 2017 mojo award finalists

Congratulations to the 2017 inContact Mojo Award Winners!

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inContact honored customers in four different categories as it closed out ICUC 2017 at NICE Interactions on May 10th at The Cosmopolitan of Las Vegas. The inContact Mojo Awards celebrate companies and individuals who encompass an “above and beyond” commitment to providing superior contact center experiences to their customers. We would like to take this […]

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icuc 2017

ICUC 2017 Checklist

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Before you know it, you’ll be in Vegas for three terrific days for ICUC 2017 at NICE Interactions. To help you prepare, here’s your quick checklist: Download the Interactions ICUC app. Find your invite email for download instructions. Then set up your profile and create your schedule. The app is your go-to guide for everything […]

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icuc 2017 mojo award finalists

Announcing the 2017 inContact Mojo Award Finalists

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The 2017 inContact Mojo Awards represent the best in our industry, reflecting great commitment, concepts and creativity. We are excited to recognize our users who have achieved excellence and drive superior contact center experiences. The nominations this year were outstanding and speak to the growth of the contact center industry. The finalists for the 2017 […]

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mojo awards

Honoring Achievements & Inspiring Success – Nominations now open for 2017 inContact Mojo Awards

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Nothing says performance like inContact’s annual Mojo Awards! It’s our tradition for honoring inContact users who consistently demonstrate excellence and drive extraordinary customer contact center experiences. Share your company’s story with us and submit your nomination today! Here are the four award categories for the 2017 inContact Mojo Awards: Best Customer Experience This award recognizes […]

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What to Expect at ICUC 2017 at NICE Interactions

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What do you get when inContact and NICE come together? An explosion of MORE, as our two powerhouse companies combine their strengths and passion! You will see firsthand at the inContact User Conference, ICUC 2017 at NICE Interactions where you’ll get: MORE insights and big ideas MORE sessions and speakers (including Alec Baldwin as a keynote speaker!) MORE […]

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icuc 2017 call for speakers

ICUC 2017: Call for Speakers

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One of the most valuable parts of the inContact user conference (ICUC)  is the ability to learn best practices from your peers. Rather than fill all of our speaking slots with inContact employees, we identify key customers every year to share what they’ve learned about the inContact platform, as well as broader trends in the […]

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icuc 2017

ICUC 2017 at NICE Interactions Welcomes Keynote Speaker – Alec Baldwin!

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We’ve managed to top ourselves again by bringing to inContact’s user conference (ICUC) at NICE Interactions 2017 one of the hottest celebrities on the scene – Alec Baldwin! Throughout Alec’s impressive career, he has worked on fascinating projects on stage, on screen and in film. He has numerous awards to his credit, and we can […]

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