mojo awards

Honoring Achievements & Inspiring Success – Nominations now open for 2017 inContact Mojo Awards

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Nothing says performance like inContact’s annual Mojo Awards! It’s our tradition for honoring inContact users who consistently demonstrate excellence and drive extraordinary customer contact center experiences. Share your company’s story with us and submit your nomination today! Here are the four award categories for the 2017 inContact Mojo Awards: Best Customer Experience This award recognizes […]

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What to Expect at ICUC 2017 at NICE Interactions

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What do you get when inContact and NICE come together? An explosion of MORE, as our two powerhouse companies combine their strengths and passion! You will see firsthand at the inContact User Conference, ICUC 2017 at NICE Interactions where you’ll get: MORE insights and big ideas MORE sessions and speakers (including Alec Baldwin as a keynote speaker!) MORE […]

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icuc 2017 call for speakers

ICUC 2017: Call for Speakers

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One of the most valuable parts of the inContact user conference (ICUC)  is the ability to learn best practices from your peers. Rather than fill all of our speaking slots with inContact employees, we identify key customers every year to share what they’ve learned about the inContact platform, as well as broader trends in the […]

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icuc 2017

ICUC 2017 at NICE Interactions Welcomes Keynote Speaker – Alec Baldwin!

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We’ve managed to top ourselves again by bringing to inContact’s user conference (ICUC) at NICE Interactions 2017 one of the hottest celebrities on the scene – Alec Baldwin! Throughout Alec’s impressive career, he has worked on fascinating projects on stage, on screen and in film. He has numerous awards to his credit, and we can […]

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Registration Open for Blockbuster ICUC in May 2017

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  On the heels of every successful inContact user conference, we immediately turn our sights to the next one. But this time, it’s different. Coming up next will be ICUC 2017 at NICE Interactions, May 8-10 in exciting Las Vegas! Registration is open, so you please REGISTER NOW. Here’s what you need to know – […]

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2016 inContact Mojo Awards Winners

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The winners for the 2016 inContact Mojo Awards have been determined, and we would like to take this opportunity to recognize them all. The 2016 inContact Mojo Awards, sponsored by Verizon and brought to you in partnership with Ovum, honors companies who encompass an “above and beyond” commitment to providing superior contact center experiences to […]

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icuc 2016

ICUC 2016 Checklist to Help Transform Your Experience

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We are officially less than one week away from our biggest event this year, ICUC 2016! As time starts ticking away until your arrival in Orlando, we’ve created a checklist for you. This list is compiled of some major “to-do’s” before you join us at the Hilton Orlando Bonnet Creek. We have a lot of fun activities and events […]

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2016 inContact Mojo Awards Finalists

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The finalists for the 2016 inContact Mojo Awards have been determined, and we would like to take this opportunity to recognize them all. The 2016 inContact Mojo Awards, sponsored by Verizon and in partnership with Ovum, honors companies who encompass an “above and beyond” commitment to providing superior contact center experiences to their customers. This […]

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call center signs

Identify the (Contact Center) Signs – Become a Yogi

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We are in the final week of the baseball season (none too soon for my hometown Braves!) and the World Series is coming up—one of my favorite sporting events to watch. There’s a lot that goes on throughout a baseball game, but one aspect of the game that has always fascinated me are the signs. […]

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icuc 2016

Get Ready to Transform Customer Experiences at ICUC 2016

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This year’s inContact User Conference (ICUC) is almost one month away and we want to prepare you for the extensive learning opportunities, networking and fun that are about to take place! ICUC is consistently an industry standout and this year is no exception. The lineup of distinguished speakers, exceptional training sessions, and hands-on workshops will provide […]

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