The Cloud CAN be Trusted…

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On January 6, 2009, salesforce.com suffered a 40 minute outage that was determined to be caused by a hardware failure.  The automatic failover apparently didn't work, but the salesforce.com technical staff performed a manual failover and things were back up and running quickly.

 

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SaaS is Growing…

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Recently, I have been impressed by the number of clippings I have seen that extol the virtues of SaaS.  Obviously, I am a big believer in the benefits of SaaS and how it can reshape the way companies deploy value added software and applications.  So, it is nice to get reinforcement from the likes of Gartner and their research.

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Is SaaS Really that Different?

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Software as a Service or SaaS has been confused with other software models such as “hosted” and “ASP”, but I believe that SaaS is fundamentally different and is a distinct evolution from prior incarnations of software deployment. 

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