2-24-17-clearlink-customer-story-blog

Customer Story: Clearlink Maximizes Service Levels with inContact

Share:

Clearlink provides marketing technology and customer acquisition services to large national brands such as Dish, Verizon, AT&T, CenturyLink and Progressive. With their contact center playing a critical business role, Clearlink needed a powerful portfolio of cloud-based contact center solutions. More Flexibility for More Profitability Clearlink regularly manipulates their phone system to address continually changing marketing […]

Read
languageline-incontact-blog

LanguageLine Empowers Relationships with inContact Voice-as-a-Service

Share:

LanguageLine is the world’s largest provider of language access solutions and interpretation services. By switching from a premises-based solution to inContact, they experienced drastic improvements in their contact center operations. LanguageLine’s goal is to help non-English speakers find and understand medical care, finances and a variety of other services. Their premises-based system wasn’t delivering the […]

Read
icuc17-what-to-exepct-blog-image

What to Expect at ICUC 2017 at NICE Interactions

Share:

What do you get when inContact and NICE come together? An explosion of MORE, as our two powerhouse companies combine their strengths and passion! You will see firsthand at the inContact User Conference, ICUC 2017 at NICE Interactions where you’ll get: MORE insights and big ideas MORE sessions and speakers (including Alec Baldwin as a keynote speaker!) MORE […]

Read
icuc-main-image

Registration Open for Blockbuster ICUC in May 2017

Share:

  On the heels of every successful inContact user conference, we immediately turn our sights to the next one. But this time, it’s different. Coming up next will be ICUC 2017 at NICE Interactions, May 8-10 in exciting Las Vegas! Registration is open, so you please REGISTER NOW. Here’s what you need to know – […]

Read
icuc 2016

ICUC 2016 Checklist to Help Transform Your Experience

Share:

We are officially less than one week away from our biggest event this year, ICUC 2016! As time starts ticking away until your arrival in Orlando, we’ve created a checklist for you. This list is compiled of some major “to-do’s” before you join us at the Hilton Orlando Bonnet Creek. We have a lot of fun activities and events […]

Read
SeaWorld

Take a Trip Through SeaWorld’s Contact Center at ICUC 2016

Share:

SeaWorld Entertainment, Inc. is a leading theme park and entertainment company providing experiences that matter, and inspiring guests to protect animals and the wild wonders of our world. The company is one of the world’s foremost zoological organizations and a global leader in animal welfare, training, husbandry and veterinary care. The company collectively cares for […]

Read
ShepHyken

Transforming Customer Experiences at ICUC 2016

Share:

At inContact, it is our mission to help customers achieve their business goals each and every day. Through the use of our technology, people and partners, we are able to provide contact center solutions to help you better manage your day-to-day operations. ICUC 2016 is one of the best tools to help you! Our annual […]

Read
AAA Central Penn

Accelerating into Winter Season with AAA Central Penn

Share:

Winter is just around the corner and we want to help you prepare for the upcoming travel season. We recently sat down with our customer, AAA Central Penn, who has been actively involved in providing exceptional roadside assistance for nearly 100 years. Approximately 42 million Americans are expected to take a holiday road trip. With […]

Read
1 2 3